From Grocery Powerhouse to Coaching Guru: Gail Paddy on Leadership, Retail & Reinvention Artwork

Coach Class

My name is Dom Burch, I am a business coach and mentor. On this podcast I speak to fellow coaches about their field of expertise, and inspirational leaders about what makes them tick, how they motivate themselves and others, and what it means to be authentic.

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From Grocery Powerhouse to Coaching Guru: Gail Paddy on Leadership, Retail & Reinvention

March 20, 2025 • Dom Burch • Season 3 • Episode 8

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In this episode of Coach Class, I caught up with Gail Paddy, a seasoned leader in the UK grocery industry with over 30 years' experience at Asda and Morrisons. Gail discusses product development, own-brand strategy, food education, and career transitions, along with her new role in coaching and consulting.

Key Themes & Insights

1️⃣ Passion for Food & Early Career Aspirations

Gail’s love for food started at 15 when she fought to study A-level Home Economics, despite resistance from her school.
She pursued a Food Science degree, often having to clarify it wasn’t just about “baking crumbles and cakes.”
Her retail journey began at Sainsbury’s, leading to a 32-year career in food retailing.

💬 "I fell in love with retail. You either love it or you don’t."

2️⃣ Leadership in the UK Grocery Sector

She started out focusing on private label, category management, and innovation.
A health scare prompted her to take on a new challenge at Morrisons, where she built a team from scratch.

💬 "A health scare makes you rethink everything. This was an opportunity I couldn't pass up."

3️⃣ The Reality of Retail & Customer Impact

Retail is demanding and fast-paced, requiring deep emotional investment.

💬 "Decisions in retail have a real impact on people’s lives."

4️⃣ Transition to Coaching & Consulting

After leaving corporate retail, Gail trained as a Barefoot coach, learning to listen deeply rather than just responding.
Now a consultant and mentor, she helps individuals and businesses refine strategies and leadership skills.

💬 "Retail teaches you to listen to respond. Coaching teaches you to listen to understand."

5️⃣ Supporting Women in Leadership & Work-Life Balance

Passionate about mentoring women in food retail, focusing on confidence, resilience, and assertiveness.
Works with Fearless Foodies, supporting women to find their voice in the industry.

💬 "I want to help women feel empowered to be their authentic selves in leadership."

6️⃣ Giving Back – Food Poverty & Education

On the advisory board for Rethink Food, which promotes food education and poverty alleviation (N.B. I interviewed Nathan and Kevin from Rethink Food last August)
Gail encourages professionals in transition to leverage their networks, such as Asda Underworld, for support.

💬 "There is life outside corporate retail—you just need to find the right path."

Final Thoughts

Gail’s career highlights passion, resilience, and adaptability. From grocery innovation to mentoring future leaders, she continues to make an impact.

🎙️ Want to connect with Gail? Find her on LinkedIn under Food for Thought Coaching & Consulting.

It's a must-listen for anyone in retail, leadership, or career tra

If you enjoy listening to this podcast why not check out some of the others in season 1 & 2. Or perhaps you fancy taking part yourself? If so why not get in touch. You can find me via LinkedIn or Twitter